Privacy Policy

Important Information and Who We Are

This Privacy Policy explains how Integrator Leads ("Integrator Leads," "we," "us," or "our") collects, uses, and protects your personal data when you use our website or engage with our services.

This website is not intended for children, and we do not knowingly collect data from individuals under the age of 13.

Controller: Integrator Leads is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details provided in Section 10.

Types of Personal Data We Collect

We may collect, use, store, and transfer the following categories of personal data:

• Identity Data: first name, last name, username or similar identifier
• Contact Data: email address, phone number, business address
• Business Data: company name, website URL, annual revenue range, and details about your integration business
• Financial Data: payment details processed by secure third-party payment providers
• Transaction Data: details of services purchased and payments made
• Technical Data: IP address, browser type and version, time zone, device information, and other technology data from your devices
• Profile Data: your preferences, feedback, and service history
• Usage Data: how you interact with and navigate our website
• Marketing and Communications Data: your preferences for receiving marketing from us, including SMS consent

We also collect aggregated, non-personal data (such as general traffic statistics) to improve our website and services.

How We Collect Your Personal Data

Direct Interactions: You may provide us with personal data by filling in forms on our site, booking a strategy call, or contacting us by email or phone. This includes data provided when you:

• Apply for or inquire about our services
• Book a strategy session or discovery call
• Submit our exit intent or lead capture form
• Subscribe to our communications
• Provide feedback or contact us directly

Automated Technologies: As you interact with our website, we may automatically collect Technical Data using cookies, server logs, and similar technologies. In the future, we may use tools such as Facebook Pixel and Google Analytics to collect data about your browsing behavior on our site. We will update this policy and provide appropriate disclosures when such tools are activated.

Third Parties: We may receive personal data from third-party service providers including analytics providers, advertising networks, scheduling tools, and payment processors.

How We Use Your Personal Data

Legal Basis: We rely on one or more of the following legal bases for collecting and using your personal data:

• Performance of a Contract: to fulfill the services we have agreed to provide you
• Legitimate Interests: to run our business, improve our services, and protect against fraud
• Legal Obligation: to comply with applicable laws and regulations
• Consent: where you have given us active agreement, such as subscribing to marketing emails or SMS communications

Purposes: We use your personal data to:

• Register you as a new client and manage our relationship with you
• Process payments and deliver agreed services
• Communicate with you about your account, services, or our policies
• Send you relevant marketing and follow-up communications where you have consented
• Improve our website, services, and marketing through data analytics
• Comply with legal and regulatory obligations

Direct Marketing: You will receive marketing communications from us only if you have requested information, submitted a form, or purchased services from us and have not opted out. You may opt out at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

SMS Communications: By submitting your phone number and checking the consent box on our forms, you agree to receive text messages from Integrator Leads. Message and data rates may apply. You may opt out at any time by replying STOP.

Disclosure of Your Personal Data

We may share your personal data with the following third parties where necessary to provide our services:

• Meta (Facebook) and Google — for advertising and analytics
• Scheduling tools (e.g. Cal.com) — for booking strategy sessions
• Google Sheets / Google Apps Script — for lead capture and CRM purposes
• Payment processors — for handling billing and transactions
• Email and SMS marketing platforms — for sending communications
• Contractors and service providers who assist in delivering our services

We require all third parties to respect the security of your personal data and to process it only in accordance with our instructions and applicable law.

International Transfers

Some of our third-party service providers are located outside the United States. By using our site and services, you acknowledge that your data may be transferred to and processed in countries that may have different data protection standards. We take appropriate steps to ensure your data is protected in accordance with this Privacy Policy and applicable law.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Access to your personal data is limited to personnel who have a legitimate business need. We will notify you and any applicable regulators of a data breach where required by law.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements. In general, we retain basic client information for a minimum of six (6) years after the end of a client relationship, in accordance with applicable U.S. tax and business record requirements.

You may request deletion of your data at any time, subject to our legal obligations to retain certain records.

Your Legal Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of Access: request a copy of the personal data we hold about you
• Right to Correction: request correction of inaccurate or incomplete data
• Right to Erasure: request deletion of your data in certain circumstances
• Right to Object: object to our use of your data for direct marketing or other legitimate interest purposes
• Right to Restrict Processing: request that we limit how we use your data
• Right to Data Portability: request transfer of your data in a structured, machine-readable format
• Right to Withdraw Consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 10. We will respond to all valid requests within 30 days. No fee is charged for standard requests; however, we may charge a reasonable fee for requests that are clearly unfounded or excessive.

Contact Details

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you are located in the European Union or United Kingdom and believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with your local data protection authority. Within the United States, if you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us first and we will make every effort to resolve your concern directly.

Changes to This Privacy Policy

We review and update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly. Your continued use of the site after any updates constitutes acceptance of the revised policy.

Third-Party Links

Our site may contain links to third-party websites, plug-ins, or applications. Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings. For questions about our use of cookies, please contact us at the email address in Section 10.

Note: When Facebook Pixel and Google Analytics are activated on our site, we will update this section with specific details about the data collected and how it is used.